- ALL SALE ITEMS ARE FINAL SALE!
- ANY ITEMS BOUGHT WITH 30% or MORE DISCOUNT ARE FINAL SALE.
- Bodysuits, bathing suits, undergarments/shape wear, bralettes, bags (totes, purses, wallets) and accessories (hats, headbands, hair clips, earrings, necklaces, bracelets, rings, watch bands) are FINAL SALE.
- Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs, or other odors, will not be accepted. If an item has been worn once, it will not qualify for a return.
- Merchandise may be returned for STORE CREDIT only within 7 days of delivery (according to USPS) Refunds will NOT be given in the original form of payment. Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping charges.
- You must notify us within 2 days of delivery date, from USPS tracking #, if an item, NOT the package, is defective. See below for more defective/damaged information.
- Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.
- The customer is responsible for all return shipping costs. We recommend using a shipping method that provides a tracking number for your reference. We cannot guarantee that we will receive your package.
- Please allow 5 business days for us to receive your return and process a credit to your account.
- If approved for a return, a store credit code will be emailed to the email address on file.
- Credits will expire ONE year after issue.
- If an order is placed prior to receiving a store credit code, we cannot refund that amount to you. Please wait until your store credit is applied to your account if you’d like to place an order using this credit.
- If you place an order and do not use your store credit, we cannot apply that credit afterward. If you have any issues with your credit, please email us before placing your order.
- If you send back an item that does not qualify for a return or we receive a package back from the shipping carrier due to the address provided being undeliverable, the buyer is now responsible for the payment of the return shipping. We will hold non-returnable merchandise or packages returned by the shipping carrier for 10 days. After 10 days, the items will be donated.
We do not refund orders, but offer store credit for the amount paid. In order to get store credit, please return item not worn to us within 7 days of receiving package. Please email firstname.lastname@example.org for more information.
MAILING YOUR RETURN
Send an email to email@example.com to initiate the return and receive our mailing address.
If the buyer provides an incorrect shipping address we will not resend a new package to a different address once the product(s) have already been sent.
Direct all questions to: firstname.lastname@example.org